WE DO NOT COVER RETURN SHIPPING COSTS UNLESS PRODUCT WAS DAMAGED OR DEFECTIVE AND WE ARE REPLACING. RETURNS MUST HAVE ALL THE ORIGINAL PACKAGING INCLUDING ALL PARTS, ACCESSORIES AND PAPERWORK THAT CAME WITH THE SHIPMENT OR YOU MAY NOT RECEIVE A CREDIT/REFUND OR ONLY A PARTIAL CREDIT/REFUND. YOU MUST GET A RETURN AUTHORIZATION NUMBER BEFORE SENDING ANY PRODUCTS OR SHIPMENT BACK TO A.M.I. SERVICES. WE RESERVE THE RIGHT TO DECLINE RETURNS IF THE ABOVE POLICY IS NOT MET.
• SHIPPING CHARGES TO YOU WILL BE DEDUCTED FROM YOUR REFUND, EVEN IF THE PRODUCT INCLUDED FREE SHIPPING. ONCE AN ORDER IS IN THE PROCESS OF BEING RETURNED, SHIPPING CHARGES INCURRED WILL BE DEDUCTED FROM YOUR REFUND OR CREDIT AMOUNT UNLESS PRODUCT WAS DAMAGED OR DEFECTIVE.
We cannot accept returns on opened test kits or filter kits. If the test kit is damaged or defective we will replace the kit or filter.
All returned products must first undergo an inspection. If the product is found to be in good working order and without any defects your money, less shipping costs, will be promptly refunded. All products must be returned in good working condition with no physical damage/defects or additional restocking fees up to $150.00 will be applied.
Our returns period is 30 days from purchase date other than Dylos Products.
Dylos Products have a 14 day return period.
All packages without valid return authorization number on the box will be refused.
By purchasing from A.M.I. Services, you are agreeing to our return policy.